Privacy Policy

Data provided to Mile High Southampton by yourself when making a booking:

This is collected when you enter into an agreement with Mile High Southampton and used solely for internal use. This data is not passed on to marketing agencies:

  • Your name
  • Your email addresses
  • Your telephone number
  • Your payment method

Data collected automatically by Mile High Southampton:

  • Date and time of booking

Use of data:

We collect personal information when you sign up to our email mailing list or when you opt in when booking online. We only ask for your name and other required fields on each form, so that we may address you by this when sending out correspondence, and your email address.

Email addresses and any other details collected at sign up/opt-in are only used internally for the purpose of sending you communications related to your booking or Mile High Southampton News and offers. We will not pass on or sell your data to other companies/businesses.

If you would like to unsubscribe from our email list you can select the unsubscribe link at the bottom of any of our emails – we’ll remove your name from our email list as soon as possible.

Access of data:

Your data is securely stored upon password protected servers hosted by:

  • Checkfront – Our booking software provider
  • Paypal – Online Payment Merchant
  • Paymentsense – If you pay on the day and use our in house card reader
  • Mailchimp – If you have signed up to our mailing list, either via our website or when booking

Only accessible by authorised Mile High Southampton staff.

Information we share:

We never share your information with any other parties or service providers.

Retention of personal information:

We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.