Flights Terms of Use

As of 2nd December 2020 Southampton is in Tier 2 of Covid restrictions. As such you are confirming that your booking is with adults you currently live with or are in your support bubble.

During the time tier 2 is in place we will be operating as a restaurant and as such we can only serve alcohol with substantial meals. As always our guests will be able to order food from our friend’s at Browns Town Jamdown Jerk Sauce Co or alternatively a subsidised meal.

Ticket Fee:

Orange Rooms requires full payment for any purchase from the Mile High Southampton website at the point of booking. Note that the booking is only confirmed once full payment has been received.

Payment is made through our online booking system via credit card. Links for payment are within the emails received from our booking system.

Purchases are not transferable between people and cannot be resold. Only the name of the person defined on the ticket is valid.

Ticket Purchases:

Full details of tickets available can be found here.

If you have purchased a first class or business class ticket, and it includes a drink from our selected airline menu, the drink options are one of the following for each ticket purchased:

  • 50ml Absolut Vodka
  • 50ml Beefeater
  • 50ml Havana
  • 50ml Jack Daniels
  • Can of Estrella
  • Can of Rekorderlig

Absolut Vodka, Beefeater, Havana and Jack Daniels come with your choice of Coke, Diet Coke, Schweppes Lemonade or Schweppes Tonic.

Bottle Purchases:

Bottles from our vodka, gin, rum, whiskey, tequila and liquor/miscellaneous bottle menus include unlimited carafes of Vimto, Energy, Lemonade, Cola, Diet Cola or tonic, or 6 cans of Red Bull.

Over 18’s Policy and Right of Service:

The Company operates a strict over 18’s policy. Orange Rooms management reserves the right of service and admission at all times.

Dress Code and Conduct:

You shall be held responsible for ensuring your guests observe the relevant dress code for any function. Orange Rooms reserves the right to refuse entry by guests whose attire contravenes the relevant dress code.

You shall be responsible for the orderly conduct of your booking and shall ensure that nothing shall be done which may constitute a breach of the law or in any way cause a nuisance or be an infringement of or occasion or render possible forfeiture or endorsement of any license for the sale of alcohol or for music and dancing. Failure to do so shall entitle Orange Rooms to require the offending individual(s) to leave the venue and shall constitute a breach of these terms and conditions.

Cancellation Policy:

Purchases from the Mile High Southampton website are non refundable unless they are cancelled within 48 hours of the booking date. If purchases have been made for the wrong date or time, if there is availability, we will aim to accommodate a date or time change if there is availability on a different date and time. If the desired change of date and time is not available, we will provide alternative dates or times. If these alternatives are not suitable, then the original purchase is still applicable.

Booking Changes:

If any mistakes including names, email addresses etc have been made once flight or ticket purchases have been made, please email us at flights@milehighsouthampton.com.